Politique de Confidentialité

Introduction

At MondoExplora, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mondoexplora.com.

1. Information We Collect

We collect personal information when you use our website, including:

• Contact information (email address, name)
• Usage data (pages visited, time spent, clicks)
• Device information (browser type, IP address, device type)
• Location data (country, city based on IP)
• Search queries and preferences
• Cookies and tracking technologies data

2. How We Use Your Information

We use your personal information to:

• Provide and improve our hotel booking services
• Personalize your experience and recommendations
• Process transactions and bookings
• Send you relevant travel offers and updates
• Analyze website performance and user behavior
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how you use our site
• Marketing Cookies: Used for personalized advertising
• Preference Cookies: Remember your settings and choices

4. Google Analytics and Marketing Tools

We use the following tracking and analytics tools:

• Google Analytics 4: Website traffic analysis and user behavior tracking
• Google Tag Manager: Managing tracking codes and marketing pixels
• Google Ads: Conversion tracking for advertising campaigns
• Facebook Pixel: Social media advertising and retargeting
• Microsoft Clarity: User session recordings and heatmaps

These tools help us improve our services, provide relevant advertisements, and measure the effectiveness of our marketing campaigns.

5. Data Sharing and Third Parties

We may share your information with:

• Hotel booking partners and affiliates
• Payment processors for transaction handling
• Analytics providers (Google, Facebook, Microsoft)
• Legal authorities when required by law
• Service providers who assist in our operations

6. Your Rights (GDPR & CCPA Compliance)

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your data
• Restriction: Limit how we process your data

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: